Shipping Policy – Decor Dukaan

Delivery Timelines

• All India Delivery: Orders are typically delivered within 5 to 7 working days.
• Order Processing: Orders are processed within 2 working days before shipping.
• Delivery timelines may vary due to weather conditions, logistics delays, or public holidays.

Shipping Charges

• Shipping charges may apply based on the product, delivery location, and order value.
• Any applicable shipping fee will be calculated at checkout.
• Deliveries to remote locations may take longer due to logistics constraints.

Order Tracking

• A tracking link will be sent via email/SMS once your order is shipped.
• Tracking updates may take 24-48 hours to reflect, depending on the courier partner.

Replacement & Delivery Issues

Replacement Policy

• We accept replacement requests for damaged, defective, or incorrect products.
• Customers must raise a request within 24 hours of delivery by emailing support@decordukaan.com with images/videos as proof.
• Once verified, the replacement will be delivered within 7-10 working days.
• Replacements are subject to stock availability.

Delivery Issues

• If your package is delayed beyond the expected timeframe, please contact our support team.
• If the order is marked as delivered but not received, report the issue within 24 hours for investigation.

Need Help?

📞 Call/WhatsApp: +91 9895560404
📧 Email: support@decordukaan.com