Payment & Refund Policy

Last Updated: 02-03-2025

1. Payment Methods

We accept the following payment methods:

• Online Payments: Credit/Debit Cards, UPI, Net Banking
• Cash on Delivery (COD) Fee: An additional COD handling fee may apply, which will be shown at checkout.

2. Refund & Return Policy

Eligibility for Returns & Replacements

• Return/replacement requests must be raised within 24 hours of delivery.
• A single-shot, unedited unboxing video is mandatory to claim refunds/replacements.
• The product must be unused, undamaged, and in original packaging.

Refund Process

• Refunds are processed only after the returned product is received and inspected.
• If there are discrepancies (damages not shown in the unboxing video, missing accessories, or used items), the refund may be withheld, denied, or partially refunded.
• Refunds for prepaid orders will be issued to the original payment method within 15 working days.

Non-Refundable Items

• COD ₹100 handling fee is non-refundable, even if the order is canceled.
• If the return request is not submitted within 24 hours.
• If the unboxing video does not meet our guidelines (edited, incomplete, or missing product details).